Crypto FAQ

Your security is our priority. Equity Portalis uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in NG and undergo regular audits. Your funds are protected against unauthorized access, so you can trade with confidence.

Not at all! Equity Portalis is designed for beginners.

• Comprehensive step-by-step guides and round-the-clock support
• Risk-free demo account to practise with virtual funds
• Automated tools that handle the hard work for you
• Start small (from just 250) and learn as you trade!

Withdrawals to bank cards are usually processed within 1-3 business days across most regions. Cryptocurrency withdrawals to external wallets are typically completed in under 30 minutes. Please note that processing times may vary based on your bank's procedures and your account verification status.

We generate revenue through premium features and volume-based partnerships with exchanges, rather than charging user fees. There are no hidden costs—you always see the exact transaction amount before you confirm.

Yes! Equity Portalis is available in over 98 countries worldwide and still expanding. During registration, simply select your country to verify availability and view localised payment options tailored to your region. We adhere to all local regulations to ensure your trading remains safe and fully compliant.

We make cryptocurrency investing accessible for beginners. Equity Portalis offers:

1. AI-powered recommendations - Receive personalised coin suggestions tailored to your risk profile
2. Ready-made portfolios -- Pre-selected investment bundles (e.g. "Starter Pack", "DeFi Bundle")
3. Real-time market signals – Instant buy/sell alerts for top cryptocurrencies

Moreover, our interactive tutorial guides you through the investment process every step of the way!

We're available 24/7 to help you through live chat and email at {email}. For urgent matters, you can expect a response in under 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and Equity Portalis operates in full compliance with local regulations. Here's what you need to know:

1. Licensed Service
   • Registered with FinCEN, FCA, and CySEC
   • Regular audits conducted by independent firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform adapts to your country's regulations
   • KYC verification is required where applicable
3. Your Funds Are Secure
   • You can fund your account easily with any of these methods:
   • 95% of assets stored offline in cold storage

Visit our Compliance page to verify your country's status, or reach out to our support team for more details.

You can fund your account easily with any of these methods:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT -- 0% fee)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct cryptocurrency transfers (BTC, ETH, USDT -- 0% fee)
   • QR code scanning for mobile wallets

Your deposits arrive in under 10 minutes! View all available options in your account dashboard.